Privacy Policy

Last Updated: January 7, 2026

1. Information We Collect

At Ethereal Haven, we collect information that you provide directly to us when making reservations, including:

• Personal identification information (name, email address, phone number)
• Billing and payment information
• Mailing address and location data
• Reservation preferences and special requests
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your bookings
• Provide customer support and respond to inquiries
• Send promotional materials and special offers (with your consent)
• Improve our services and guest experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Payment processors for secure transactions
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your data

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: